Help and Support Channels

  • 1 hour ticket response time

  • A one hour Ticket Answer Guarantee

  • Our customer support staff is online 24/7 to respond to each of your assistance inquiries. Every ticket you post to us will be addressed within less than 1 hour. If your case calls for assistance from an administrator, we’ll send the ticket to the person on duty and will let you know that the problem will soon be resolved.

  • Top quality support service

  • Top–class Customer Help Service

  • We give you 24/7/365 customer help through a super–fast ticketing system built into your Control Panel. You’re able to contact us all the time about any of the packages that come installed in advance on your virtual server, this includes the selected Linux distribution, the server administration panel and our in–house created Web Control Panel.

  • Intuitive help center

  • An Informative Help Zone

  • In the Web Control Panel that is included free of charge with the virtual server, you’ll discover an insightful Help zone, that features all that you should have knowledge of when taking care of your web–sites and software packages. We have included a wide selection of how to articles and video training that show the general website supervision duties in an understandable fashion.